Canada Post Tracking: Everything you Need to Know

If you’re shipping with Canada Post, tracking your package is simple and efficient. Whether you’re expecting a local delivery or an international shipment, understanding how Canada Post tracking works can help ensure a smooth experience. Below, we’ll cover everything from retrieving your Canada Post tracking number to resolving common tracking issues.
Understanding your Canada Post tracking number
Every package shipped with Canada Post receives a unique Canada Post tracking number. This number helps identify and monitor shipments in real time.
Common formats of Canada Post tracking numbers:
- CPC tracking number Canada Post (Example: 1234 5678 9012 3456)
- Canada Post Xpresspost tracking number (Example: XX123456789CA)
- International tracking numbers for global shipments
If your tracking number isn’t working, double-check it for typos or contact Canada Post support.
How to track a package with Canada Post
Tracking a package with Canada Post is easy. Simply enter your tracking number on Canada Post’s website to get real-time updates.
Steps to track your package:
- Visit the Canada Post tracking page
- Enter your postal tracking Canada Post number in the search bar
- Click “Track” to see the latest shipment updates
You can also track your package through ShipStation, which integrates with Canada Post for a seamless shipping experience.
Canada Post Xpresspost tracking: a complete guide
For those needing fast and reliable shipping, Canada Post Xpresspost tracking provides real-time updates and guaranteed delivery times.
Benefits of Xpresspost:
- Faster delivery within Canada and to the U.S.
- Detailed Canada Post tracking info available online
- Signature and delivery confirmation options
To track your Canada Post Xpresspost tracking number, simply enter it on the Canada Post website or use ShipStation’s tracking tools.
Canada Post international tracking: how it works
Shipping globally? Canada Post international tracking helps you monitor your package across different countries.
Key features of international tracking:
- Available for Xpresspost International and Tracked Packet International services
- Collaboration with international postal services for updates
- Delivery estimates based on destination country
If you’re shipping from Canada Post to USPS®, tracking updates may transfer once the package enters the U.S.
Tracking Canada Post packages with USPS
If your package is headed to the U.S., you may need to switch to USPS tracking once it crosses the border.
How to track a Canada Post package in the U.S.:
- Use your Canada Post tracking code on the USPS tracking page
- Check for status updates under “In Transit” or “Delivered”
- If the package isn’t updating, contact Canada Post or USPS for assistance
ShipStation integrates with both Canada Post and USPS, making cross-border tracking seamless.
How to retrieve Canada Post tracking info online
Lost your Canada Post tracking number? Don’t worry: There are ways to recover your shipment details.
Where to find your tracking number:
- In the shipping confirmation email
- On your Canada Post receipt
- Through the online store where you purchased the item
For business users, ShipStation’s dashboard allows easy access to all tracking numbers.
Common issues with Canada Post tracking and how to solve them
If you’re experiencing problems with Canada Post tracking, here are some common issues and solutions:
Tracking number not found
- Double-check for typos or missing digits
- Wait a few hours—sometimes, tracking takes time to update
No recent tracking updates
- The package may still be in transit
- Contact Canada Post if no updates appear after 48 hours
Package stuck in customs
- International shipments may take longer to clear customs
- Check for additional customs fees or required documentation
What to do if your Canada Post tracking shows the wrong address
If your tracking shows the wrong address, act quickly:
- Verify the address on your shipping confirmation
- Contact Canada Post immediately to request a correction
- If undelivered, the package may be returned to sender
For businesses using ShipStation, automatic address validation helps prevent errors before shipping.
FAQs: Canada Post tracking numbers and codes
How long does Canada Post take to update tracking?
Tracking updates typically appear within 24 hours of shipment.
Can I track Canada Post packages without a tracking number?
Unfortunately, no. You need a valid Canada Post tracking code.
What happens if my Canada Post package is lost?
Contact Canada Post to file a claim. If insured, you may receive compensation.
With ShipStation, tracking Canada Post shipments is effortless, ensuring you stay informed every step of the way. Whether you’re shipping within Canada or internationally, our platform helps you manage all your deliveries with ease.
Start optimizing your Canada Post shipping and tracking today with ShipStation!